File packet
QAFile packet
QAFile packet
QA01
Processing support
White-label capacity for repeatable file work.
SetupDocsConditionsPortal updates
For founder-led mortgage processing firms
More processing capacity without more payroll risk
White-label processing support, QA, workflow systems, and capital options for boutique firms that support brokers and MLOs.
We work behind your brand. You keep the client relationship.
Processing flow
File movement with QA gates
live scope
1
Intake
New file enters checklist
2
File setup
Docs organized by process
3
Docs and conditions
Open items tracked
4
Lender portal updates
Portal updates reviewed
5
Closing support
Final support and handoff
White-labelQA reviewSOP-backedFlexible capacity
Where files slow down
Capacity breaks when every file needs a senior touch
Mithras moves repeatable work into a managed support lane while your team keeps judgment, QA, and client trust.
Missing docs
Needs touch
Portal updates
Needs touch
Conditions
Needs touch
Founder escalation
Needs touch
Uneven volume
Training burden
QA risk
Missing docs
Needs touch
Portal updates
Needs touch
Conditions
Needs touch
Founder escalation
Needs touch
Uneven volume
Training burden
QA risk
We help you build leverage behind the scenes
Three ways to remove pressure from the founder without losing control of the client relationship.
Intake
Checklist
Escalate
Review
02
Workflow systems
SOPs, QA gates, and handoffs your team can repeat.
SOPQAEscalationTurn times
Ops
Trust
Options
03
Capital options
Growth, liquidity, or succession only after fit is proven.
GrowthLiquidityTransitionPartnership
Start with work that is repeatable and low-risk
We do not ask you to hand over the whole business. We begin with a narrow workflow, prove quality, then expand only if it helps.
Pilot lane
Start narrow. Prove quality
1File setupMithras
2Doc trackerMithras
3Portal statusMithras
4Follow-up draftsMithras
Protected lane
You keep the relationship
Broker trust
Final QA
Judgment calls
Compliance
No credit decisions. No underwriting judgment. No client handoff.
How a partnership starts
1
Understand the current workflow
We learn how files move through your team today.
2
Pick one narrow workflow
We choose a repeatable area where outside support can help without adding risk.
3
Document the process
We turn the workflow into clear SOPs, checklists, and escalation rules.
4
Deploy managed support
Our team works under your process with QA before output reaches your team or clients.
5
Review the results
We measure quality, speed, time saved, and whether expansion makes sense.
Technology where it helps. Human QA where it matters
AI is brought into the repeatable parts of the file flow: reading intake packets, drafting missing-doc checklists, tracking conditions, preparing follow-ups, and flagging exceptions for human QA.
File work
Where time leaks
AI + automation
What gets assisted
Human control
What stays reviewed
1Intake packet
2Missing docs
3Open conditions
4Portal status
AIRead intake packets
AIDraft missing-doc lists
AITrack open conditions
AIPrepare follow-ups
AISummarize portal status
1QA exceptions
2Escalations
3Broker rules
4Client-facing updates
If the fit is strong, we can be more than a vendor
Some owners want capacity. Some want margin improvement. Some want a path to grow, derisk, or eventually step back. We start with operations first. If trust and economics are there, Mithras can also provide capital or structure a deeper partnership.
Built for firms where trust is the business
Good fit
- Founder-led processing company
- Serves brokers, MLOs, or small lenders
- Has real file volume
- Needs more capacity or better workflow
- Cares deeply about quality
- Wants help without giving up the client relationship
Not a fit
- Large enterprise BPO
- Mortgage SaaS company
- Lead generation agency
- Title or appraisal only
- Bank or credit union procurement process
- Firm looking only for the lowest-cost body
Tell us where files get stuck
The first conversation is simple. We learn your workflow, your current bottleneck, and whether there is a narrow place where Mithras can help.
No software pitch. No acquisition pressure. Start with the workflow.